Refund and Returns Policy
Thank you for choosing IPTV STREAM TV. This Refund and Returns Policy outlines our procedures for refunds and returns. By purchasing our services, you agree to the terms outlined below.
1. Refund Policy
1.1 Refund Eligibility:
Refunds are only available for certain services as specified during the purchase process.
Refunds are not applicable for subscription fees, one-time purchases, or digital content.
1.2 30-Day Satisfaction Guarantee:
If you are dissatisfied with our service and are eligible for a refund, you must contact our customer support within 30 days of the original purchase date.
1.3 Refund Process:
To request a refund, contact our customer support at support@iptvstreamtv.com with your order details and reason for the refund.
Refunds will be processed to the original payment method within [number of days] days.
2. Returns Policy
2.1 Physical Products:
We do not sell physical products; therefore, returns related to physical goods are not applicable.
2.2 Digital Content:
As our services primarily involve digital content, returns for downloaded or streamed content are not accepted.
3. Exceptional Circumstances
3.1 Service Interruptions:
In the event of service interruptions or technical issues, we will investigate and provide appropriate compensation, which may include extending your subscription period.
4. Contact Information
4.1 Customer Support:
For any refund or returns inquiries, please contact our customer support at support@iptvstreamtv.com.
5. Changes to the Refund and Returns Policy
5.1 Updates:
We reserve the right to modify or update this policy at any time.
Changes will be effective immediately upon posting the revised policy on our website.